Security software expiration email

Comcast and AT&T users who use their free McAfee Internet Security should IGNORE any renewal emails from McAfee (or Norton). You DON'T need to pay for renewal – you should be getting it free from AT&T or Comcast. This email notification may be about an old paid-for McAfee/Norton subscription or one which was included with a new computer. Take a look at your PC. Look for the McAfee icon in the lower right ‘system tray’. If it looks like this: and doesn’t have anything obscuring it like this: then your security subscription on the machine is probably OK.

To verify, double-left-click the McAfee icon in the lower-right system tray, and the McAfee Security Center should come up.


Mine is from Comcast, yours might say AT&T (depending on who your internet provider is). If your McAfee Security Center has your internet provider's name on it and you see the big green checkmark like above, that tells you you’re OK.

If the McAfee Security Center does NOT say AT&T (or Comcast), then it’s an original paid-for version from McAfee or Dell, which has indeed expired. But you should NOT pay to renew it! Instead, go to the Control Panel, Add/Remove programs, and REMOVE the expired McAfee. After restarting your PC, click here to download and install your free McAfee from AT&T. Comcast users click here to download and install your free McAfee from Comcast.

Comcast users will need an "@comcast.net" email address and password to authorize the download/install. AT&T users will need the PRIMARY users "@att.net", "@sbcglobal.net", or "@ameritech.net" email address and password to authorize the download/install.

Let me know if you have any questions.